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Packages

Collaborative Package (with cleaning)

Collaborative Package (with Cleaning) – Nominal per-turn management fee + actual cleaning and operational expenses

Best for owners who manage their own listing or use a third-party platform such as Evolve. We handle all local operations, cleaning, inspections, and guest support — ensuring your property performs seamlessly while you maintain control of pricing and bookings.

Includes:

  • Turnover Cleaning & Staging & Setup for Guest-Ready Presentation

  • Guest Communication & Emergency Response & Support (check-ins, troubleshooting, and guest inquiries)

  • Decibel Level Monitoring

  • Inventory Management & Supply Restocking (Actual cost of supplies are owner responsibility)

  • Routine Property Inspections/Damage or Issue Reporting with photo documentation & Preventative Maintenance & Services

  • Trash & Recycling Management

  • Coordination with Third-Party Platform Teams (Evolve, etc.)

  • Streaming Package (if not already set up)

  • Welcome Basket Creation (Contents included in supply invoice)

    This package gives you peace of mind that your property is well cared for and guests are fully supported — without giving up control of your listing.

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Signature Package (full-service hosting)

Our luxury, concierge-level hosting experience. EliteStay manages everything — from listing optimization and pricing to guest relations, cleaning, inspections, and financial reporting. You enjoy hands-off ownership with elevated performance and full transparency.

Includes Everything in the Collaborative Package, plus:

  • Listing Creation & Optimization (Airbnb, VRBO, etc.)

  • Market Analysis & Dynamic Rate Optimization

  • Calendar & Booking Management

  • Guest Screening & Vetting

  • Review Management & Reputation Reporting

  • Revenue Optimization & Owner Reports

  • Accounting & Financial Tracking

  • End-to-End Hosting Oversight

  • Monthly Financial Summaries & Performance Reports

  • Listing Photography

This package is perfect for owners who want us to handle absolutely everything — from setup to bookings to guest satisfaction and financial reporting.

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Other small details we can handle for you!

From smart noise monitoring with NoiseAware to effortless air-quality management through Simply Filters, we handle the details that protect your investment and enhance every stay. Our Premium Streaming Bundle — featuring Netflix, Disney+ & Hulu (Ad-Free), and Paramount+ (No Ads) — ensures guests enjoy seamless entertainment from the moment they arrive. These thoughtful touches don’t just safeguard your property; they elevate comfort, satisfaction, and peace of mind. And this is only the beginning — our team can recommend and manage additional smart tools, subscriptions, and services tailored to your property’s unique needs..

  • A smart noise monitoring system designed for short-term rentals. It tracks indoor or outdoor noise levels in real time and sends instant alerts if sound exceeds a set threshold, helping prevent complaints, parties, and property damage — all while respecting guest privacy (no recording, just decibel monitoring). Comes with one indoor sensor. Extra sensors or an outdoor sensor (recommended) are extra.

  • A subscription-based air filter delivery service that simplifies HVAC maintenance for homeowners and property managers. They provide high-quality air filters in a variety of sizes and MERV ratings, shipped automatically on a schedule that matches your property’s needs.

    Their service helps ensure:

    • Consistent air quality through timely filter replacements

    • Improved HVAC efficiency and lower energy costs

    • Reduced maintenance issues from clogged or neglected filters

    • Convenience by eliminating last-minute store trips or missed replacement cycles

    For property owners and managers, Simply Filters makes it easy to maintain healthy indoor air and prolong the life of HVAC systems with automatic deliveries and customizable order frequency.

  • Your guests can relax and unwind with unlimited access to today’s most popular streaming platforms — Netflix, Peacock, Prime Video, Disney+, and HBO Max. From blockbuster movies and binge-worthy shows to family favorites and timeless classics, there’s truly something for everyone to enjoy during their stay.

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Advertisement for premium streaming services including Netflix, Disney+, Hulu, and Paramount+ with a hosting concierge service called EliteStay.

Only want a booking website? Our team can help!

A stunning vacation rental website should instantly capture the charm of the property while making it easy for guests to book. Clean layouts with high-quality photos, engaging descriptions, and clear calls-to-action create trust and excitement from the first click. Features like integrated booking calendars, interactive maps, and mobile responsiveness ensure a seamless experience for travelers. By blending sleek design with functionality, your site not only showcases the unique character of your rental but also drives more direct bookings and repeat stays.

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Disclaimers:

  • Supplies

All guest supplies are purchased and stocked by EliteStay Hosting Concierge. The cost of supplies is billed directly to the property owner at cost.

  • Emergency Response

On-call emergency response is included; however, if we must physically respond to the property, an additional service charge applies.

  • Staging & Setup

Staging and setup services are performed using the property owner’s existing furnishings and décor. If you are starting from scratch, we can source, purchase, and install furniture, décor, serveware, dinnerware, and appliances at the owner’s expense.

  • Cleaning Services

Cleaning and laundry services are billed separately by our partnered cleaning teams. Package fees do not include cleaning costs.

  • Photography

Photography services are billed separately by our partner photographers. Packages do not include photography costs

  • Property Compliance

Owners are responsible for maintaining proper insurance, necessary permits/licenses, and compliance with all local short-term rental regulations.

  • Vendor & Repair Costs

Costs for third-party services (HVAC, plumbing, pest control, handyman, etc.) are billed directly to owners or deducted from monthly statements.